TERMS OF SERVICE


WHOLELIFE AFTERCARE TERMS OF SERVICE

These Terms of Service (“Terms”) govern your use of the Wholelife Aftercare website at wholelifeaftercare.com and your purchase of our products. By accessing our website or purchasing our products, you agree to be bound by these Terms.

COMPANY INFORMATION
Wholelife Aftercare
2550 Somersville Rd Ste 23
Antioch, CA 94509
Phone: (925) 967-6500
Email: Sales@WholeLifeAftercare.com

ACCEPTANCE OF TERMS
By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

WHOLESALE BUSINESS MODEL
Wholelife Aftercare operates as a wholesale business. Our products are primarily sold to:
– Piercing studios
– Tattoo shops
– Retail stores
– Other qualified business customers

Individual consumer sales may be available at our discretion. Contact us for specific pricing and minimum order requirements.

PRODUCTS AND SERVICES

Product Information:
– All products are 100% natural with no chemical additives or preservatives
– Formulated and crafted in the USA
– Made with highest grade Tea Tree oil sourced from Australian farmers
– Essential oils sourced from reputable overseas suppliers

Product Availability:
– Product availability is subject to change without notice
– We reserve the right to limit quantities or discontinue products
– Prices are subject to change without prior notice

ORDERING AND PAYMENT

Order Process:
– Orders must be placed through authorized channels
– All orders are subject to acceptance and verification
– We reserve the right to refuse or cancel any order

Payment Terms:
– Payment is required at time of order placement unless other arrangements are made
– We accept various payment methods as specified during checkout
– All prices are in US dollars

Minimum Orders:
– Wholesale customers must meet minimum order requirements
– Contact us directly for current minimum order quantities

SHIPPING AND DELIVERY

Shipping Policy:
– We ship throughout the United States
– Shipping costs are calculated based on destination and order size
– Orders typically process within 1-2 business days
– Delivery timeframes vary by location and shipping method selected

Risk of Loss:
– Risk of loss and title pass to you upon delivery to the shipping carrier
– We are not responsible for delays caused by shipping carriers

RETURNS AND EXCHANGES

Return Policy:
– Returns must be requested within 30 days of receipt
– Products must be in original, unopened condition
– Return shipping costs are the responsibility of the customer unless the return is due to our error
– Refunds will be processed within 10 business days of receiving returned items

Damaged or Defective Products:
– Report damaged or defective products within 48 hours of receipt
– We will replace or refund damaged/defective products at no cost to you
– Photographic evidence may be required for damage claims

PRODUCT USE AND LIABILITY

Intended Use:
– Products are intended for piercing aftercare use only
– Follow all usage instructions provided
– Discontinue use if irritation occurs

Medical Disclaimer:
– Our products are not intended to diagnose, treat, cure, or prevent any disease
– Consult healthcare professionals for medical concerns
– We are not responsible for allergic reactions or misuse of products

Limitation of Liability:
– Our liability is limited to the purchase price of the products
– We are not liable for indirect, incidental, or consequential damages
– Some states do not allow limitation of liability, so these limitations may not apply to you

INTELLECTUAL PROPERTY

Trademarks and Copyrights:
– All content on our website is protected by copyright and trademark laws
– “Wholelife Aftercare” and related marks are our trademarks
– You may not use our intellectual property without written permission

User Content:
– Any content you submit to us becomes our property
– You grant us the right to use submitted content for business purposes
– You represent that submitted content does not infringe on third-party rights

PROHIBITED USES

You may not use our website or services to:
– Violate any laws or regulations
– Transmit harmful or malicious code
– Attempt to gain unauthorized access to our systems
– Interfere with the proper functioning of our website
– Engage in any fraudulent activity
– Resell our products without authorization (unless you are an authorized wholesale customer)

BUSINESS PARTNERSHIP TERMS

Wholesale Customers:
– Must provide valid business credentials
– Agree to represent products accurately to end customers
– May not sell products below agreed minimum pricing
– Must comply with all applicable laws and regulations

Point of Sale Displays:
– POS displays remain our property unless otherwise specified
– Must be used only for displaying our products
– Must be returned upon termination of business relationship

PRIVACY AND DATA PROTECTION
Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.

MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

TERMINATION
We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice.

GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes will be resolved in the courts of Contra Costa County, California.

SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wholelife Aftercare regarding your use of our services.

FORCE MAJEURE
We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:

Phone: (925) 967-6500
Email: Sales@WholeLifeAftercare.com
Address: 2550 Somersville Rd Ste 23, Antioch, CA 94509

ACKNOWLEDGMENT
By using our website or purchasing our products, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.