WHOLELIFE AFTERCARE – FREQUENTLY ASKED QUESTIONS (FAQ)
PRODUCT INFORMATION
Q: What makes Wholelife Aftercare products different from other piercing aftercare products?
A: Our products are 100% natural with no chemical additives or preservatives. We use the highest grade Tea Tree oil sourced directly from Australian farmers, combined with essential oils known for their healing properties. All products are formulated and crafted in the USA to ensure the highest quality standards.
Q: What products do you offer?
A: We offer three main products:
• Piercing Aftercare Spray (Tea Tree Hydrosol with Tea Tree Extract) – sold in boxes of 60
• Piercing Serum – sold in boxes of 12
• Piercing Sampler Pack – perfect for trying our products
Q: Are your products safe for all types of piercings?
A: Yes, our 100% natural formulations are safe for all types of piercings including ear, nose, lip, tongue, and body piercings. The natural Tea Tree oil and essential oils provide gentle yet effective care for healing piercings.
Q: How do I use the Piercing Aftercare Spray?
A: Simply spray the affected area 2-3 times daily or as needed. The Tea Tree Hydrosol with Tea Tree Extract helps cleanse and promote healthy healing of your piercing.
Q: How do I use the Piercing Serum?
A: Apply a small amount of serum directly to the piercing area 1-2 times daily. The concentrated formula provides intensive care for optimal healing.
Q: Are there any side effects or allergic reactions?
A: Our products are made with natural ingredients, but as with any product, some individuals may be sensitive to certain oils. We recommend doing a patch test before first use. If you experience any irritation, discontinue use and consult a healthcare professional.
BUSINESS & ORDERING
Q: Do you sell to individual customers or only wholesale?
A: We operate as a wholesale business, primarily serving piercing studios, tattoo shops, and retail stores. Contact us at Sales@WholeLifeAftercare.com for wholesale pricing and minimum order requirements.
Q: What are your minimum order requirements?
A: Please contact us directly at Sales@WholeLifeAftercare.com for current minimum order quantities and wholesale pricing information.
Q: Do you offer Point of Sale (POS) displays?
A: Yes! We provide small footprint Point of Sale displays designed to save valuable counter space while showcasing our products effectively in your shop.
Q: Where do you ship?
A: We ship throughout the United States. Contact us for specific shipping rates and delivery timeframes to your location.
Q: What is your return policy?
A: We stand behind the quality of our products. If you’re not satisfied with your order, please contact us within 30 days of receipt to discuss return or exchange options.
Q: How quickly do you process orders?
A: We typically process wholesale orders within 1-2 business days. Shipping time depends on your location and selected shipping method.
INGREDIENTS & SOURCING
Q: Where do you source your Tea Tree oil?
A: We source the highest grade Tea Tree oil directly from Australian farmers, ensuring premium quality and potency for maximum healing benefits
Q: Where are your products manufactured?
A: All our products are formulated and crafted in the USA at our partnered lab, ensuring quality control and compliance with US manufacturing standards.
Q: Are your products organic?
A: Our products are 100% natural with no chemical additives or preservatives. While not certified organic, we use the highest quality natural ingredients available.
USAGE & CARE
Q: How often should I use your aftercare products?
A: For the Piercing Aftercare Spray, use 2-3 times daily or as needed. For the Piercing Serum, apply 1-2 times daily. Follow your piercer’s specific aftercare instructions.
Q: Can I use your products on fresh piercings?
A: Yes, our products are specifically designed for fresh piercing aftercare. The natural formulation is gentle enough for new piercings while providing effective healing support.
Q: How long should I use aftercare products on a new piercing?
A: Typically, you should continue using aftercare products for 6-8 weeks for most piercings, though healing times vary. Consult with your professional piercer for specific guidance.
Q: Can I use your products on infected piercings?
A: While our natural Tea Tree oil has antimicrobial properties, if you suspect your piercing is infected, please consult a healthcare professional or your piercer immediately. Our products are for general aftercare, not medical treatment.
Q: What should I expect during the healing process?
A: Normal healing includes some initial swelling, tenderness, and clear discharge. Our products help support the natural healing process. If you experience excessive redness, pus, or severe pain, consult a professional.
BUSINESS PARTNERSHIP
Q: How can adding your products benefit my piercing studio?
A: Our products help promote healthy piercings for your clients while providing an additional revenue stream for your business. Happy, well-healed clients are more likely to return and refer others.
Q: Do you provide marketing materials?
A: Yes, we can provide product information and marketing materials to help you promote our aftercare products to your clients.
Q: Can I display your products in my shop?
A: Absolutely! Our small footprint POS displays are designed specifically for retail environments and won’t take up valuable counter space.
CONTACT INFORMATION
Q: How can I contact Wholelife Aftercare?
A: You can reach us at:
• Email: Sales@WholeLifeAftercare.com
• Website: wholelifeaftercare.com
Q: What are your business hours?
A: Please contact us during regular business hours for the fastest response. You can also email us anytime at Sales@WholeLifeAftercare.com and we’ll get back to you promptly.
Q: Do you offer customer support?
A: Yes, we provide full customer support for all our wholesale partners. Contact us with any questions about products, orders, or aftercare guidance.
This FAQ page is designed to answer the most common questions about Wholelife Aftercare products and services. If you have additional questions not covered here, please don’t hesitate to contact us directly.